For small business employees to communicate effectively with suppliers and customers in today's competitive business environment, they need ready access to information, updated in real time. They also need to stay connected - to each other and to the business applications they use to do their jobs. With the right solution, your business can collaborate more effectively and problem-solve like never before.The Cisco Unified Communications 560, a central part of the Cisco Smart Business Communications System (SBCS), is an affordable unified communications appliance that provides voice and data communications, voicemail, automated attendant, video, security, and wireless capabilities while integrating with existing desktop applications such as calendar, email, and customer relationship management (CRM) programs. This easy-to-use solution supports up to 104 users and provides flexible deployment options based on your needs, supporting a wide array of IP phones, public switched telephone network (PSTN) interfaces, and Internet connectivity.