The Cisco SPE 310 is an application server card that runs call-processing, system-management, and voice applications including voice mail, auto-attendant, unified messaging, interactive voice response, automatic call distribution, and Web-based contact-center applications. The Cisco SPE 310 card offers customers the flexibility to add support for a broad range of Web-based communications applications as their business and communications needs grow.The SPE 310 card executes system software, including the Cisco ICS System Manager and embedded fault-management services. Cisco CallManager, running on the SPE 310, delivers intelligent call processing to support IP telephony services and applications in the ICS 7750. The SPE 310 also distributes the industry-proven Cisco IOS Software to multiservice route processor (MRP) and analog station interface (ASI) cards to offer coordinated IP routing and voice gateway services throughout the system.Designed to meet different system needs, the Cisco SPE 310 card can be configured within the ICS 7750 chassis to support multiple applications and call-processing cluster configurations. The flexibility in the underlying Cisco AVVID (Architecture for Voice, Video and Integrated Data) technology allows the ICS 7750 to scale a single application like CallManager (with optional redundancy) to service a growing number of IP phone users, or to add new applications without affecting the performance of other existing applications and services in the ICS system. In addition, applications running on the Cisco SPE 310 can be easily re-imaged, installed, and upgraded using an external USB CD-ROM drive and software management tools. The Cisco SPE 310 card offers ICS 7750 customers a scalable and versatile approach to equip their businesses with the IP telephony, messaging, and Web-based contact center solutions needed to succeed.