Cisco Building Broadband Service Manager (BBSM) is an access gateway for public access networks that enables simple, plug-and-play access, end user self-provisioning of services, multiple authentication and billing options, web-based management, reporting, and configuration.Cisco BBSM works with Cisco access-layer LAN and WLAN products to provide a complete solution that enables businesses, venues and service providers to create, market and operate broadband access services in markets such as public hotspots, enterprise, healthcare, retail and hospitality. The Enterprise can securely offer their guest's access to the Internet over existing networks. Public hotspots and other venues with high visitor turn over can offer Internet services to customers or visitors for a fee or as a free amenity.Cisco BBSM v5.3 Hotspot pre-loaded appliance includes: form factor desktop, documentation, 75 concurrent user license and Cisco BBSM v5.3 Hotspot software bundle (BBSM v5.3, BBSM Hotspot v5.3 recovery image, Microsoft Windows 2000 Server, Microsoft MSDE database, and Microsoft ISA Server). Hotel property management system (PMS) interface license option available separately.