Cisco Unified Communications brings voice, video, data, and mobility to help employees communicate effectively no matter where they work or what devices they use. The solution streamlines business processes, helps employees reach the right resource the first time, and increases profitability.Cisco Integrated Service Router Unified Communications Bundles combine award-winning hardware and software components from Cisco to provide a unified communications solution expressly for small and medium-sized businesses (SMBs) and enterprise branch offices. The solution delivers integrated data, IP telephony, voicemail, and automated-attendant functions, allowing customers to deploy one device to address all their business needs, thereby simplifying management, maintenance, and operations and delivering a lower total cost of ownership (TCO).The Unified Communications bundles combine, in a single part number, the Cisco Integrated Services Router hardware platform, Cisco IOS Software features including routing and Security, Cisco Unified Communications Manager Express for call processing, Cisco Unity Express for voicemail and auto-attendant features, Cisco Unified Border Element for connecting to Session Initiation Protocol (SIP) telephony providers, Cisco Unified CallConnector Personal Edition for Microsoft Windows desktop integration, and phone user licenses for Cisco IP phones. This makes it easy for a SMB or enterprise branch customer to order a complete Cisco Unified Communications solution.Productivity-enhancing applications are on the top of most customers' minds today. In addition to the data, voice and video features, the Unified Communications bundles also include Cisco Unified CallConnector for Microsoft Windows Personal Edition providing integration toolbar for Microsoft Outlook and Internet Explorer, click-to-dial functionality for desktop applications, automatic searching of phone numbers on Webpages open with Internet Explorer, and screen pops for incoming calls with caller ID and call handling tools. Cisco Unified CallConnector Personal Edition can be deployed along with Cisco Unified CallConnector Server and Unified CallConnector Mobility to provide presence and mobility features.The Cisco Integrated Services Router Unified Communications Bundles start at a base user count, which reduces the entry price for customers. This enables customers to purchase a higher-end solution at a reduced cost with room for growth as their business and network needs change.